Central Georgia EMC is asking customer-owners to conserve electricity during the hours of 5 a.m. to 8 a.m., on Tuesday, January 2, 2018, in an effort to reduce peak demand during that time. Forecasts indicate that Tuesday morning’s temperature combined with the higher demand for electricity could create peak conditions for Georgia’s electric grid.
A great deal of planning, equipment, staff, and training is needed to provide safe, reliable electricity to those we serve. We want to ensure our customer-owners feel good about the services we provide. Central Georgia Electric Membership Corporation uses the American Customer Satisfaction Index (ACSI) to measure our effectiveness in serving customer-owners. The ACSI is a nationally recognized measurement tool that takes feedback from customers and uses that data to develop an overall satisfaction score.