Billing Options

We offer a variety of convenient billing options to fit your lifestyle and budget. From traditional monthly billing to paperless statements, budget billing, and our flexible Prepay program, you can choose the method that works best for you.

Explore your choices and take control of how and when you pay — with ease, flexibility, and transparency at every step.

Deposit amount based on credit inquiry. Central Georgia EMC reads the meter on a daily basis and posts a bill on a monthly basis. A bill is mailed or delivered electronically to your email. In the event that the current monthly bill is not paid on or before the due date, the gross rate shall be 5% higher. Payments can be made using our automated payment system over the phone, on the internet via our website, and through the Central Georgia EMC mobile app. No matter what method you choose, you have the convenience of 24-hour access to these payment methods.

Pay when you want, in the amount you want.
A prepaid plan offers the opportunity to pay when you want, in the amounts you want. Instead of receiving a traditional paper bill that is generated once each month, usage is calculated daily. Prepaid customers never pay a late charge.

No deposit is required when you choose the prepaid option.
New customers wishing to participate in the prepaid metering program are not required to pay a deposit. Only a $50 minimum credit balance is required at the time service is requested, in addition to the standard membership fee, and account establishment fee.

What if I am a current customer and want to switch to prepaid?
Current customers are welcome to switch from conventional monthly billing to prepaid. Any existing deposits can be applied to the prepaid account.

Will I receive a monthly bill?
Prepaid accounts do not receive a monthly statement because energy is calculated daily. You will receive an electronic newsletter each month that will keep you up-to-date with current news from CGEMC.

How much money should I keep in my prepaid account?
Prepaid is a self-managed program that gives you flexibility for budgeting. Purchase enough energy to last until payday, or you can buy enough to last several months.

How do I make payments?
Payments can be made in person, by telephone, online, or with the Mobile App.

How will I know if my balance is low?
As a prepaid customer, you will choose how you wish to be notified of your current use and balance. You may choose email, text messages, or keep track of your information using our Mobile App or Customer Portal.

If I switch to prepaid, do I lose my capital credits?
No! Customer-owners accumulate Capital Credits based on bylaws set forth by the board of directors. The prepaid plan does not change this.

For more information, please contact us and we will be glad to assist you.

Prepaid Metering Agreement

With E-Bill, our convenient paperless billing solution, you receive your electric bill electronically by email.

You will have the ability to view information about your current bill, bill payment history, electricity usage, and monthly cost comparisons as well as to make payments. E-Bill eliminates the need for excess paper in your life and the environment.

There is no cost to switch to E-Bill. Your monthly newsletter from Central Georgia EMC is sent at the beginning of each month in a separate email.

Customer-owners using electricity for air conditioning or heating may find their bills varying a great deal during the year depending on the weather.

A Levelized Billing Plan is available to all residential customers who have a good payment record. The monthly levelized bill is a rolling average amount based on actual use for the current month and the previous eleven months. The bill amount will vary slightly to reflect changes in monthly usage. The convenience of a level monthly payment allows you to better plan your monthly budget.

If you think a Levelized Billing Plan might be right for you, contact us and a customer representative will be glad to assist you.

Customer-owners, age 62 or older and on a fixed income such as Social Security, disability, or retirement income, may apply for a special billing cycle to be received on, or approximately on, the first of each month rather than within three working days of the meter reading date.

Also, a customer-owner on permanent total disability income may qualify for this billing cycle upon proof of a disability award. The disability income must be the primary income. The account can only be for a primary residence and/or a pump supplying water to the primary residence. Commercial accounts, rental property, or weekend cottages are not eligible. Contact us for more information.

PayGo: A Convenient Way to Pay

Checkout by PayGo offers a fast, simple, and secure way to pay your electric bill while you shop. Make payments directly at the cash register at more than 50,000 retail locations nationwide.

Whether you’re picking up groceries, running errands, or shopping nearby, PayGo makes it easy to stay on top of your utility bill.

👉 Pay your electric bill where you shop—with PayGo Checkout.