Outage Center

Text OUTAGE to 352667 from the mobile phone listed on your account or report on your mobile app.

View Current Outages Report an Outage

Report a Power Outage

Text OUTAGE to 352667 from the mobile phone listed on your account or from your CGEMC Mobile App.

Report An Outage

View Current Outages

Follow the restoration of current outages through the CGEMC Outage Viewer. Outages are updated in real time.

Outage Viewer

Storm Update

Restoration efforts are ongoing as crews continue working to restore electric service to the areas affected by the severe weather.

Storm Update

How to Prepare for Storms

If your lights go off during a storm, be prepared for the power outage. Assemble supplies to have on hand rather than rushing around when the storm is coming and waiting in long lines for milk or bread.

How to Prepare for Storms

How Power is Restored

When a major storm causes widespread damage, crews work with one main goal: to restore power to the greatest number of members in the shortest time possible.

How Power is Restored

Safety Center

As your Touchstone Energy Cooperative, your safety is important to us. Explore this information to help to keep you and your loved ones safe around electricity.

Safety Center

How to Report an Outage

  • First, go to your main electrical panel to see if a breaker has tripped.
  • If the problem is not in your home’s wiring, report your outage by contacting our 24-hour Outage System at 770-775-7857 or report your outage on the Central Georgia EMC Mobile App, online by logging into your account or text OUTAGE to 352667 from the mobile phone number listed on your account.
  • When you call to report the outage, you can hear an outage report to see if one has already been reported in your area. Our automated response system will return calls to members to confirm that their power has been restored.
  • Please keep your telephone number updated with Central Georgia EMC. Your telephone number acts as a guide so we can quickly locate your address.