Pay your electric bill online using the CGEMC Customer Portal. Payments are fast, secure, and 24/7.
Accepted Payments:
Credit or debit card
E-check (electronic check)
Set up automatic monthly payments
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Pay from Anywhere
Customer Portal
Pay by Phone-IVR
Call our 24-hour Interactive Voice Response (IVR) system:
- (770) 775-7857
- 1-800-222-4877 (Select Option 2)
Features:
Speak commands or use your keypad
No need to talk to a representative
Pay with a checking account, credit, or debit card
Set It and Forget It
Auto Pay
Use Auto-Pay to Set it and forget it!
Set up your monthly bill to automatically draft from your bank account or card.
Set it up in the Customer Portal:
Select "Schedule Automatic Payment" from the Payment menu
Choose your payment method (bank or card)
Set your preferred payment date
Helpful Payment Tips
- Use AutoPay to avoid late fees
- Set payment reminders in your portal or mobile app
- Choose the payment method that fits your lifestyle
Automatic Bank Draft
Simplify your electric bill payments with Central Georgia EMC’s convenient Automatic Credit Card and Bank Draft Payment Plan.
Once you complete the authorization form, your monthly electric bill will be automatically paid using your credit card or checking account on the bill due date.
Each month, you will still receive a bill showing:
Your energy usage
The total amount charged or drafted
No more remembering due dates! Enjoy secure, on-time payments every month with automatic bill pay.
No Login Needed
Text-to-Connect
Central Georgia EMC's Text-to-Connect service makes it fast and easy to manage your electric account by text message. No app required.
From the mobile phone number listed on your account, you can:
Make a payment
Check your electric bill balance
Report a power outage
How To Get Started:
- Text JOIN to 352667
- When you receive the welcome message, text START to confirm enrollment
Available Text Commands for Text-to-Connect:
HELP- Gives you information about the service
MENU - See a list of all available commands
START- Confirms that you want to opt-in
STOP- Opts you out of the service
BAL- Provides the current amount owed or the prepaid metering balance for those who participate in the prepaid metering payment plan
PAY- Payment can be made using a stored debit/credit card or echeck profile
OUTAGE - Report a power outage on up to four active accounts associated with your current mobile number on file
CALL- Delivers the CGEMC phone number
RESET - Lets you restart the text session
Pay by Mail
Send your check or money order (no cash) with your bill stub to:
Central Georgia EMC
P.O. Box 530
Jackson, GA 30233
In-Person Payment Options
24-Hour Onsite Payment Kiosk
Make payments anytime, day or night, at our self-service kiosk, located at:
923 S. Mulberry Street
Jackson, GA 30233
Accepted Payment Methods:
- Cash
- Credit Card
- Debit Card
- Check
Payments are posted immediately to your account when made through the kiosk.
Pay In Person-Business Hours
Visit the CGEMC office to pay your electric bill in person.
Office Hours:
Monday–Friday, 8:00 a.m. to 5:00 p.m.
Our staff is available to assist with:
- Bill inquiries
- Payment assistance
- Account updates
Night Depository Drop Box
Can’t make it during business hours?
Use our Night Depository after 5:00 p.m. or on weekends.
Located outside of our Jackson office on the Highway 36 entrance.
Bank Locations Accepting Payments
In-person payments can also be made at the following partner banks:
Bank of Monticello
141 E. Greene Street, Monticello, GACadence Bank – Bass Road
1535 Bass Road, Macon, GACadence Bank – Zebulon Road
5980 Zebulon Road, Macon, GA
Please note: These bank locations do not accept past-due payments.
PayGo
With PayGo, you can now pay your electric bill at over 50,000 retail locations nationwide, including major grocery stores and pharmacies.
How PayGo Works:
Get your unique CGEMC barcode using your Account #
Take it with you while running errands
Make a cash payment at the register
Payment is instantly applied to your CGEMC account
Need Assistance?
Our Member Services team is here to help with any billing questions.
Call us at 770-775-7857, Live Chat with us, or Contact Us