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5/28/24 @ 7:28 pm | Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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  • To sign into the Customer Portal! use your full account number, including the dash and your password.
  • Effective August 15, 2024, payments over the phone cannot be made with a Customer Service Representative.
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Understanding Your CGEMC Bill

Monday | July 18, 2022
All News

Central Georgia EMC (CGEMC) wants to help you understand how your bill is calculated. The three main components of a CGEMC bill that nearly all members have in common are Usage, Wholesale Power Cost Adjustment, and Taxes. The Usage category is comprised of the applicable monthly service charge (to cover account administration, power distribution, capacity, and other related expenses), plus the appropriate charge per kilowatt-hour of energy.


The Wholesale Power Cost Adjustment is designed to recover excess costs associated with generation fuel and, ultimately, the cost of electricity delivered to CGEMC members. CGEMC delivers energy that is generated using a variety of fuel types. The price of some of these fuels is usually low and consistent, while the remainder varies in cost (similar to other commodities). The Wholesale Power Cost Adjustment listed on your bill may vary due to power cost fluctuations.


No one enjoys paying taxes, but they are necessary in today's world. Energy sales are taxed at the local and state levels. Local tax rates vary by the county where electric service is delivered, while the current state tax rate on electricity sales is 4%. Taxes are itemized on your CGEMC bill by type.


In addition to the components described above, your CGEMC bill may have line items for other products or services like yard lights, surge protection, or participation in Operation Round Up. If you ever have questions about your CGEMC bill, our friendly customer service team is available to serve as your trusted energy adviser.
 

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Customer Satisfaction Award Badge

 
CGEMC earns this award based on data modeled by the ACSI® in 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with CGEMC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges . ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Central Georgia Electric Membership Corporation. A Touchstone Energy Cooperative.

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  • Customer Service
  • Energy Solutions
  • Community Care
  • About Us
  • Co-op Connections
  • Contact Us
Customer Service
  • Establish Service
  • Ways to Pay
  • Billing Options
  • Outage Center
  • Safety Center
  • EMC Security
  • Connect Fiber Broadband
  • Fuel Georgia
  • Amazon Shop
Energy Solutions
  • PowerUp Loan Program
  • Outdoor Lighting
  • Surge Protection
  • Load Management
  • Together We Save
  • Green Power
  • Cooperative Solar
  • Rooftop Solar
  • Generators
  • Home Repair Plans from HomeServe
  • Residential Rebates
Community Care
  • Economic Development
  • Operation Round Up
  • Washington Youth Tour
  • Scholarships
  • Community Programs
  • Project SHARE
  • Co-op Kids
  • Spark Energy Education Program
  • Georgia Magazine
About Us
  • What is a Cooperative?
  • Board of Directors
  • Cooperative Staff
  • History
  • Capital Credits
  • Unclaimed Property
  • Newsletter
  • Rates
  • Careers
  • Bylaws
  • Service Area
Co-op Connections
  • Co-op Connections
  • Business Sign Up
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